A new device
I’ll set up your new computer, phone or tablet and help you move the photos, contacts and documents you want to keep.
- Accounts and software
- Email and bookmarks
- Photos and documents
- Printer and accessories
Computer troubleshooting & help at home
Computer help at home in Plestin-les-Grèves.
I can come to your home to help you set up your devices or sort out a problem. I can explain things in English or French. I specialise in supporting older adults and families who live far from their parents.
Computer assistance
Here are some things I can help with:
A slow computer
I’ll check what’s slowing your computer down before suggesting a replacement. Sometimes a few changes are enough to keep it going.
- Replacing a hard drive with an SSD
- Adding RAM
- Software clean-up
- Reinstallation if needed
If your budget is really tight, I can also look at replacing your current operating system with Ubuntu. It’s free to use, and I’ll first check whether it suits your computer and the programs you need. I’ll help you get used to it if we decide it’s a good fit.
Everyday help
If you’re stuck with an app, a printer or something that won’t work, I can sit down with you and help you work it out.
- Printer and scanner
- Apps and accounts
- Moving files
- Step-by-step explanations
Part of your computer assistance
Wi-Fi, photos & backups
Wi-Fi throughout the house, safe photos and device backups: I help you choose and set up a solution that works for you.
View Wi-Fi and backup options and prices
Home Wi-Fi & networks
I’ll check where your Wi-Fi works well and where it struggles, then help you improve it.
- Router and internet box
- Mesh Wi-Fi
- Access points
- Connecting TVs, computers and smart devices
- Improving coverage
Photos & backups
I’ll help you choose where to keep your photos. We can use the cloud service you already have, storage at home, or a combination of both.
- Google Photos, iCloud, OneDrive or another cloud service
- Organising and moving an existing photo library
- Home NAS: Synology, QNAP or similar
- Immich / your own photo cloud
- Automatic phone and computer backups
- Hybrid solution: local NAS + cloud copy
Published prices
Straightforward Wi-Fi, cloud and backup packages.
I’ll explain any equipment or cloud subscription costs before we start. You buy these directly from the provider, with the accounts in your name.
Home Wi-Fi assessmentMeasurements, internet box checks and identifying areas with poor coverage.
45 €
Internet box / router setupWi-Fi, password, main devices and basic settings.
45 €
Mesh Wi-Fi installationInstallation and setup of up to 3 units; equipment not included.
90 €
Google Photos / iCloud / OneDrive setupAutomatic backups, settings and an explanation of how to use the service.
45 €
Moving / organising photos in the cloudPreparing, transferring and checking a typical photo library.
75 €
Automatic backup to an external driveSetting up a straightforward PC or Mac backup.
45 €
Home NAS installationInitial setup, shared storage and local access; equipment not included.
120 €
NAS + automatic phone backupsSetup, photos, family accounts and secure remote access.
150 €
Hybrid NAS + cloud backupTwo layers of protection: a local copy and an off-site copy.
180 €
Is NAS RAID enough as a backup?
No. I’ll help you plan a separate backup as well. RAID can keep a NAS running after some drive failures, but it doesn’t protect you from theft, fire or accidentally deleting your files.
Support at home
Help for your parents, even when you live far away.
I’ll take the time to understand what your parent needs and show them how to use their devices at their own pace. If you live further away, we can plan the visit together with their agreement.
Involving family in the visit
With your parent’s agreement, I’ll talk to you before the visit and explain what I’ve set up afterwards.
- Planning with the person and their family
- Setting up video calls
- Help sharing photos with relatives
- Accounts and access controlled by the person
Connected camera setup for an older parent
If your parent would like relatives to be able to check in remotely, I can help install and configure connected cameras suited to their home.
- Battery-powered devices or existing sockets
- Wi-Fi connection and app setup
- Access restricted to chosen people
- Explaining alerts and how to turn cameras off
The person stays in control.
I’ll only install cameras with your parent’s agreement, in places they’re comfortable with. We’ll decide together who can see the images, and I’ll show them how to switch the camera off. I help with installation and setup; I don’t provide ongoing monitoring or an emergency response service.
Published prices
Straightforward prices before the visit.
I’ve listed my prices below so you can see what to expect before contacting me.
Computer help / troubleshooting at homeAssessment, adjustments and assistance — up to 1 hour.
45 €
Advice on choosing a device & help orderingI help you work out what you need, compare options within your budget and place your order. Up to one hour; device cost not included.
45 €
New computer setupUser account, updates, essential software and getting started.
50 €
Printer installationUSB or Wi-Fi, drivers, printing and scanning.
40 €
Old PC → new PC transferDocuments, photos, bookmarks and everyday data.
60 €
SSD or RAM installationLabour only; parts not included.
35 €
Windows reinstallationClean installation, drivers and updates; any required licence not included.
60 €
Phone or tablet setupAccount, essential apps, email and settings.
45 €
Moving to a new phoneContacts, photos and data that can be transferred between the devices.
50 €
Additional costs: I’ll tell you which parts, licences or equipment you need to pay for separately. If a visit takes longer than expected or a fault is more complex, I’ll discuss the price with you before continuing.
Do I need to bring my computer to you?
Not usually. I can do many jobs at your home, which lets me check your printer, Wi-Fi and other devices at the same time.
Can you help me choose and order a device?
Yes. I’ll start with what you want to do and how much you’d like to spend. We can work out whether a computer, tablet or phone makes the most sense, then compare suitable options within your budget. If ordering still feels overwhelming, I can go through it with you and help you place the order. I charge €45 for up to one hour of advice and help ordering. The device itself is paid for separately.